Experient Career Opportunities

When you work at Experient, you work for a company that is a leader in integrated meeting and event solutions.  We provide world class service to thousands of events each year. What makes us truly unique? We are the only company that can creatively and conveniently engineer and fully integrate the total event experience – one that is distinct, memorable and efficient and drives bottom line results to meet our client’s goals.

We have gathered the most experienced minds in the industry into one company. Experient is setting a new standard for the event industry. Our unique, centrally-managed total solution structure provides our clients with unparalleled insights and solutions to create the perfect total event experience.

Our Vision: Perfecting the event experience.

Our Mission: Helping bring people together to drive business.

We currently have an exciting opportunity in our Vernon Hills Office for an Administrative Assistant / Housing Associate.

The ideal candidate will support office location and completes all primary reception tasks as assigned. Provide professional, courteous and prompt attention to all internal and external customers. Ensure all phone calls are answered with professionally courtesy and directed accurately and efficiently using correct transfer process. Operate as main point of contact for FedEx; accept FedEx deliveries and prepare outgoing shipments. Manage incoming and outgoing mail. Support HR process for new and replacement employee security badges and id cards. Manage temporary visitor badges. Maintain and update the location intranet website and arrange lobby greeter signs. Ensure CAS is completed timely and accurately. Provide project support to Housing Service team members and accurately completes all primary tasks as assigned. Effectively manage priorities to meet timelines for assigned projects. Maintain professional and effective communication through all social mediums. Demonstrates a collaborative attitude to achieve maximum job performance, departmental and company goals through the ability to cooperate with coworkers and supervisors. Organize, input, maintain and deliver accurate data. Seeks out new assignments, readily assumes additional duties and explores/suggests new and more efficient work methods. Establish and maintain knowledge of all housing platforms, computer programs, best practices and proficiency with all internal systems and tools. Proactively complete at least two training or refresher courses a year. Be a change agent by providing solutions to improve processes resulting in efficiencies. Attend and participate in department and team meetings. Contribute to meeting objectives by providing solutions and constructive feedback. Maintain focus on meeting objectives with respect for participants, their time and demonstrate organization and preparedness by being ready to answer applicable questions and concerns. Completes other tasks as assigned

Minimum Skills and Qualifications: High school graduate or equivalent. 1 yr experience within association and/or corporate housing, customer service or registration environments. Proficiency in Microsoft Word, Excel and Outlook. Excellent written and verbal communication skills. Must be able to work in a team environment as well as independently. Must be able to multi-task, manage time constraints, and meet deadlines. Strong attention to detail required. Demonstrate flexibility and willingness to adjust priorities with limited notice. Ability to work full time hours in the office during business hours. Work overtime as needed . Ability to travel

Experient offers an excellent benefits package including medical, prescription, dental and vision plans in addition to generous paid time off. Most benefits are effective date of hire. To be considered for this opportunity and read the complete job description, please click here:

https://home.eease.adp.com/recruit/?id=1456351

Resumes will only be considered for this position when applying through the link above.

When you work at Experient, you work for a company that is a leader in integrated meeting and event solutions. We provide world class service to thousands of events each year. What makes us truly unique? We are the only company that can creatively and conveniently engineer and fully integrate the total event experience – one that is distinct, memorable and efficient and drives bottom line results to meet our client’s goals.

We have gathered the most experienced minds in the industry into one company. Experient is setting a new standard for the event industry. Our unique, centrally-managed total solution structure provides our clients with unparalleled insights and solutions to create the perfect total event experience.

Our Vision:Perfecting the event experience.

Our Mission:Helping bring people together to drive business.

We currently have an exciting opportunity in our Vernon Hills Office for a Customer Service Representative.

The ideal candidate will provide superior customer service and demonstrate professionalism through all communication mediums and interdepartmental collaborations. Consistently deliver excellent customer service by meeting department call center monitoring standards of 90% and higher. Respond to customer emails within a 24 hour period. Organize, input, maintain and deliver accurate data. Establish and maintain knowledge of computer programs, best practices and proficiency with all internal systems and tools. Proactively completes at least two training or refresher courses a year. Provide solutions to improve processes resulting in department efficiencies. Attend and participate in all department and team meetings. Perform other tasks as assigned.

Minimum Skills and Qualifications: High school graduate or equivalent. 1 year of customer service experience analyzing and solving customer issues, OR 1 year phone and computer experience in a professional setting. Must enjoy interacting with customers and demonstrate a professional telephone etiquette. Proficient in Microsoft Word, Excel and Outlook. Excellent communication, both written and verbal must. Ability to work independently and in a team environment, multi-task; manage time constraints and meet deadlines, and remain focused and productive. Strong attention to detail required.

Experient offers an excellent benefits package including medical, prescription, dental and vision plans in addition to generous paid time off. Most benefits are effective date of hire. To be considered for this opportunity and view the complete job description, please click here:  https://home.eease.adp.com/recruit/?id=1454911 Resumes will only be considered for this position when applying through the link above.

When you work at Experient, you work for a company that is a leader in integrated meeting and event solutions. We provide world class service to thousands of events each year. What makes us truly unique? We are the only company that can creatively and conveniently engineer and fully integrate the total event experience – one that is distinct, memorable and efficient and drives bottom line results to meet our client’s goals.

We have gathered the most experienced minds in the industry into one company. Experient is setting a new standard for the event industry. Our unique, centrally-managed total solution structure provides our clients with unparalleled insights and solutions to create the perfect total event experience.

 Our Vision: Perfecting the event experience.

Our Mission: Helping bring people together to drive business.

We currently have an exciting opportunity available in our Frederick, MD office for a Sr. Marketing Representative!

  Job Responsibilities include: Generate exhibitor sales marketing via telephone and offering our lead retrieval products to existing and new clients. Make outbound calls to show exhibitors and generate new sales. Participate and contribute in team meetings to support and achieve individual and team sales goals. Determine exhibitor lead retrieval needs. Fulfill, process, and update production requests for data sales orders. Run pre-show sales summary and deliver via email to designated onsite specialist prior to show move out date. Maintain show sales information in multiple databases. Run weekly reports on show data counts. Create and maintain PowerPoint presentations. Create and maintain PowerPoint presentations to present to large exhibiting companies

 Minimum Skills and Qualifications: Three or more years experience in an outbound call center environment. Ability to multitask and ability to handle changing priorities. Exceptional customer service. Superior-level verbal and written communication skills. Strong negotiation skills with ability to persuade and promote “win-win” situations. Strong drive for results. Must be proficient with MS Office. Education: HS degree or above. Must be able to sit and use computer and telephone headset for extended periods of time.

 Experient offers excellent benefits package including medical, prescription, dental and vision plans in addition to generous paid time off. To be considered for this opportunity and view the complete job description, please click here: https://home.eease.adp.com/recruit/?id=1430481 Resumes will only be considered for this position when applying through the link.