All Services > Event Housing Services Listing > Event Housing Home > Customer Service
Nobody matches our attention to detail when taking care of attendees’ inquiries before, during or after the event.
We have two large in-house call centers using the latest VOIP technology to take care of your attendees’ reservation requests, changes or general inquiry calls. We become your attendees' trusted advisor providing first-call resolution.
 |
The average hold time is less than a minute. 2010 forms processed: 165,286 |
You can expect:
- Each call to be addressed in a timely, professional, and efficient manner
- Minimum hold times and reduced abandonment rates
- Call quality recordings and service delivery measurement
- Robust reports
- Accurate event information in a real-time Event Wiki
- Your event information is at our finger-tips and regularly updated
- Email marketing to drive reservations
- Fax, mail, email management and online support
- Maximized attendee satisfaction.
- We are your attendees’ trusted advisor providing first-call resolution
Result: Your attendees arrive with preferred housing confirmed.
Our housing system can be easily integrated with your registration system.
 CASE STUDY |
Experient Solves American Academy of Dermatology Room Problem and Helps Them Save $10,000 |
Contact us now for more information
