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Experient will maximize your guests' satisfaction and increase your return on investment.
With housing solutions for meetings, conventions and tradeshows requiring multiple hotels, Experient's expertise, level of service and personal attention will wow you!
What should you look for in an Event Housing Services provider?
- A partner who is an extension of your staff
- Outstanding customer service both pre-event and onsite ensures a great guest experience
- Maximum benefits and usage of housing room blocks and sub-blocks result in more reservations
- Proven ways to prevent attrition penalties to minimize expense
- Greater hotel concessions, reduced event costs and lower room rates result in more in-block reservations
- Attendee satisfaction with housing services
- Real-time reports that enable you to make the best inventory decisions and maximize ROI
- PCI compliance provides peac-of-mind that guest information is safe and secure
- A partner who promotes client and industry affiliations
- Weekly rate monitoring assures your rates are lowest
- Complimentary campaigns to promote booking within the block result in more reservations
- Real-time inventory information enable real-time decision making
- Dedicated housing specialists assigned to each event ease your workload
- Web translations in over 35 languages ensure all guests are informed
Our housing system can be easily integrated with your registration system.
We have developed Quality Scorecards with more than 35 individual metrics measuring the quality of our housing services in areas considered to be “critical-to-quality” for our customers and our business, such as room block maximization and on-time delivery. Experient employees align their performance to meet or exceed these standards.