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Experient takes a diagnostic approach to selecting and configuring the event housing solution that will maximize your attendee satisfaction and return on investment.
You receive the same level of service, expertise and personal attention that have become our hallmarks, but now with a wider variety of housing solutions that can handle any size meeting, convention or trade show that requires more than one hotel.
What should you look for in an Event Housing Services provider?
- A partner who is an extension of your staff
- Outstanding customer service both pre-event and onsite
- Maximum benefits and usage of housing room blocks and sub-blocks
- Proven ways to prevent attrition penalties
- Greater hotel concessions, reduced event costs and lower room rates
- Attendee satisfaction with housing services
- Real-time reports that enable you to make the best inventory decisions
- PCI compliance
- A partner who promotes client and industry affiliations
- Weekly rate monitoring
- Complimentary campaigns to promote booking within the block
- Real-time inventory information
- Dedicated housing specialists assigned to each event
- Web translations in over 35 languages
Our housing system can be easily integrated with your registration system.
We have developed Quality Scorecards with more than 35 individual metrics measuring the quality of our housing services in areas considered to be “critical-to-quality” for our customers and our business, such as room block maximization and on-time delivery. Experient employees align their performance to meet or exceed these standards.