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Nobody matches our attention to detail when taking care of attendees’ inquiries before, during or after the event.
We have two large in-house call centers using the latest VOIP technology to take care of your attendees’ reservation requests, changes or general inquiry calls. We become your attendees' trusted advisor providing first-call resolution.
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The average hold time is less than a minute. 2009 forms processed: 210,801 |
You can expect:
- Each call to be addressed in a timely, professional, and efficient manner
- Minimum hold times and reduced abandonment rates
- Call quality recordings and service delivery measurement
- Robust reports
- Accurate event information in a real-time Event Wiki
- Your event information is at our finger-tips and regularly updated
- Email marketing to drive reservations
- Fax, mail, email management and online support
- Maximized attendee satisfaction.
- We are your attendees’ trusted advisor providing first-call resolution
Result: Your attendees arrive with preferred housing confirmed.
Our housing system can be easily integrated with your registration system.
 CASE STUDY |
Experient Solves American Academy of Dermatology Room Problem and Helps Them Save $10,000 |
Contact us now for more information