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Customer Service And Badge Production
Nobody matches our attention to detail when taking care of attendees’ requests, whether they come in the form of reservation requests or inquiry calls before the event, onsite during the event or after the event.
We have two large in-house call centers using the latest IP telephony to take care of your attendees’ requests, whether they come in the form of reservation requests or inquiry calls before the event, onsite during the event or after the event.
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Our speed of answer is less than one minute! |
Our commitment to you:
- We will be your attendees’ trusted advisor
- We provide robust, accurate event information updated in a real-time Event Wiki
- Service representatives are always aware of changes
- We ensure that attendees are addressed in a timely, professional, and effective manner
- Anticipate callers’ needs and provide first-call resolution
- We measure the quality of our customer service
- Quality call metrics from our state-of-the-art telephone and service center reporting technology
- We provide fax, mail, email, online support and telephone responses
- We have an in-house production and collation operation that mails out millions of packets annually
- Our in-house printing services can produce badge stock or special inserts at a moment's notice
Contact us now for more information
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Application Management | Onsite Management