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As a leader in advance and onsite registration services, Experient will help you Meet with Success®
While some providers talk about quality, we measure it!
Some of these measurements include:
- On time delivery of web sites
- Build accuracy including unique business logic requirements
- Accuracy and timeliness of badge production and mailings
- Responsiveness and accuracy of customer service
- Onsite queue and processing times
Our Quality Scorecards contain more than 30 individual metrics measuring the quality of our registration services in areas considered to be “critical-to-quality” for our customers and our business, such as ensuring accuracy; on-time delivery and attendee satisfaction meet or exceed our standards. Experient employees align their performance to meet or exceed these standards.
What should you look for in a Registration Services provider?
- A partner who has an array of solutions ranging from the quick turn, cost effective to the highly customized and large scale efforts
- The ability to balance your data capture needs with the need for the registrant to be very satisfied with the process
- Unlimited reporting capabilities, pre-determined templates
- Dashboard style interface - DecisionPoint™
- Outstanding customer service both pre-event and onsite
- Web services capabilities to integrate with other systems, data sources and 3rd party providers
- Specialists that are familiar with onsite venues, relationships with decorators and facilities to get things done
- A system that is widely used and desired by onsite temporary labor
We take a consultative approach to configuring the right registration solution that will maximize your return on investment (ROI).
You get the benefit of our full service registration solution in five important areas:
When it comes to your registration needs, we do not have to create it…WE ALREADY HAVE IT!
- WE HAVE the ability to create registration sites that incorporate business logic and flow management to maximize registrant and inventory controls.
- WE HAVE the ability to easily include social media marketing to build communities and increase attendance.
- WE HAVE Scan and go onsite badge pickup to reduce lines and prevent disgruntled attendees and exhibitors.
- WE HAVE the reports you need, that are easily accessible 24/7 and scheduled.
- WE HAVE an audited PCI-compliant system and environment to securely protect your attendees’ information.
- WE HAVE a solution that unifies registration with housing in one system and the ability to integrate with your housing system.
- WE HAVE a solution that is compliant with the accessibility standards in 508(c).
